Frequently Asked Questions (FAQ)

Who is IWM?

IWM is a manufacturer of high pressure water jet equipments.

Where is IWM?

IWM is in California USA.

What are the product lines of IWM?

IWM's main product lines include CNC waterjet cutting machine, portable waterjet cutting machine, CNC water jet pipe cutting machine, robotic waterjet cutting machine, and water jet cleaning machine.

Where can I get information of different models of IWM waterjet cutting machine?

You can get model specifications from the link: IWM waterjet cutter models and specification. .

What is the price range of IWM water jet cutting machine?

The price range of IWM water jet cutting machine is USD $30,000 to $100,000.

Are IWM products ready to ship?

While some of the products are in stock and ready to ship, some others require a lead time. Please contact IWM sales department for availability on a particular model.

What is the warranty policy?

IWM offers a limited warranty for one year or 1000 use hours which ever comes first for brand new machines.

How do I get technical support?

Please contact IWM through email: or call +1 213 985 4855.

Where do I obtain spare parts?

Please follow the link: IWM waterjet spare parts to make your order..

Is there literature I can get about troubleshooting?

Yes, you can read from the link: trouble shooting with IWM waterjet machines.

What are the cosumable parts and how much do they cost?

Typical consumable parts for waterjet cutting are nozzle, orifice, and abrasive garnet. The cost is about $20 per hour of running the machine.

What is the advantage of waterjet cutting?

Please follow the link to see: how waterjet cutting compared to other cutting methords.